Singularity Aerotech Asia

Job Roles :

  • Responsible for installing new sensors/devices and testing them to ensure they work correctly.
  • Test and qualify IoT solution design specification (hardware & software).
  • Perform troubleshooting on the device supported by the hardware provider.
  • Diagnose problems and provide solutions to repair them, including PCB circuits, software configuration, and firmware upgrades. Order parts for repairs if needed.
  • Perform data communication monitoring, and configuration of servers, networks, and equipment.
  • Perform device maintenance, and calibration procedures as well as provide customer support.
  • Fill out detailed reports and keep records on the job/services performed.
  • Educate the client on how to use and maintain their devices.
  • Explain issues with devices/sensors/equipment and repairs to customers.
  • Build and maintain good relationships with customers and sub-contractors.
  • To support the Senior Integration Engineer and/ or Project Manager.
  • To support the company’s activity as seen fit and necessary by the management.

Principle Accountabilities :

  • IoT devices and sensors setup, management, and maintenance
  • IoT devices requirements and specifications depository
  • Technical support for existing IoT customers
  • Support for new IoT product development
  • Communication with sub-contractor/ hardware provider

Requirements :

  • Qualification in Electrical & Electronics, IT, RF, or related degree
  • Min. 2 years of experience in Field Service Engineering or on-site project implementation & execution
  • Prior knowledge and/ or experience with geolocation systems and RF technologies
  • System development life cycle and process
  • General familiarity with Radio Technologies specifically: UWB, BLE, and Wi-Fi
  • General familiarity with networking technologies including Firewalls, Routers, Switches, DHCP, DNS, VPNs
  • Field experience
  • Independent, resourceful, and creative
  • Good Interpersonal and communication skills
  • Practical Skills
  • Detail Oriented

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